Federal-Mogul, a leading automotive component manufacturer with a plant in Coventry, operates a range of advanced production equipment to maintain high-quality standards and meet demanding output targets. Among these assets is a MecWash Duo aqueous component cleaning machine. This wash system is critical to the manufacturing process and is supported with regular service care from the MecWash team.

Whilst carrying out a scheduled service visit, MecWash Service Engineer, Carl, quickly identified significant gaps in staff knowledge related to the operation and maintenance of the MecWash system.

The MecWash DUO operated more efficiently and reliably after the support training.

The company was experiencing operational issues linked to recent staff turnover within the department responsible for the MecWash machine. As experienced operators left, knowledge gaps emerged, leading to machine inefficiencies, reduced performance, and increased scrap rates. These issues were not only affecting productivity but also generating unnecessary costs.

Carl recognised the need for a more structured approach to the operation and maintenance of the Duo. He proposed a practical but tailored training plan designed to rebuild the team’s competence and confidence, which included:

• Proper machine operation
• Routine maintenance procedures
• Troubleshooting common issues
• Best practices to maintain performance consistency.

The results were immediate and measurable. With staff now fully trained, the MecWash DUO operated more efficiently and reliably. The enhanced understanding of correct procedures helped reduce scrap levels, resulting in significant cost savings for the company.

“With the staff turnover in the department we faced knowledge shortage on our MecWash machine. During a MecWash service visit attended by Carl, he identified the gaps, proposed and then delivered a comprehensive training plan to our staff which resulted in much better performance of the machine and ultimately reduced the scrap level, saving us a lot of money.”
— Adam Kowalczyk, Senior Quality Engineer, Federal-Mogul Coventry

Targeted technical training—not just machine servicing—can transform operational performance.

Find out more about how MecWash supports its customers here or get in touch with our team on 01684 271600.